Privacy policy

Last Updated: 18 June 2025

At Amoura Jewellers, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we collect certain information, including:

a) Personal Information: Your name, email, phone number, shipping address, and payment details during checkout.

b) Device Information: Your IP address, web browser, time zone, and cookies via Shopify to help us understand how you use our site.

2. How We Use Your Information

We use the data to:

a) Fulfill your orders and deliver products

b) Process payments and provide order updates

c) Improve our website and customer service

d) Communicate with you (only if you opt in for updates)

e) Screen orders for fraud or suspicious activity

3. Shopify & Payment Security

Our store is hosted on Shopify Inc., which provides secure infrastructure and PCI-DSS compliant payment processing.

We do not store your credit/debit card numbers on our servers.

4. Email Marketing

With your permission, we may send emails about:

a) New product launches

b) Promotions or offers

c) Order or shipping updates

You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of our emails.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We only share information with:

a) Shopify (for order fulfillment and hosting)

b) Delivery partners (to ship your orders)

c) Law enforcement (only if legally required)

6. Your Rights

Under UAE Consumer Protection Law, you have the right to:

a) Access or correct your personal data

b) Withdraw consent at any time

c) Request deletion of your data (if not required for order fulfillment)

Contact us at amouracustomers@gmail.com for any privacy-related requests.

7. Cookies

Our website uses cookies to:

a) Maintain shopping cart functionality

b) Track site performance and analytics

c) Improve browsing experience

You can manage cookies in your browser settings.

8. Minors

We do not knowingly collect data from anyone under the age of 18. If we learn that a minor has submitted data, we will delete it immediately.

9. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in law, operations, or services. The updated date will always be shown at the top.

Contact Us

If you have questions or requests related to your privacy:

Email: amouracustomers@gmail.com
WhatsApp: +971 565328286
Location: Sharjah, United Arab Emirates